The Health Intelligence Platform can send notifications when new APS status or progress notes become available. To enable this feature for your HIP client application, please contact your account manager. Webhook notifications will follow this format:
[
{
"timestamp": "2025-12-28T20:50:41.251000",
"eventId": "9fa4a64c-77f6-4e3b-8f1c-2583f0b6855b",
"orderId": "8a1c7e40-dc21-11f0-b4ad-8d600f27aa39",
"eventType": "integrations.VendorNoteCreated",
"eventPayload": {
"note": "IMAGE 20251228123154_123456 WAS RECEIVED AND APPENDED TO SPECIAL AUTHO SECTION FOR RP # 123456 BECAUSE THERE IS ALREADY A FILE IN THE AUTHO SECTION",
"providerIds": [],
"providerNames": [
"Kaiser Permanente"
],
"clientProviderId": "HAPI-12345"
},
"eventGroup": "offline",
"userId": "694415c711cf101c483ef80b",
"clientUserId": "HAPI-12345",
"humanId": "2409147570db13a47994489eb57efa54",
"clientId": "12990dca36b501031b7a2c9ccae6fb0a9dcb6748",
"clientData": {
"clientDataProperty1": "Property value",
"clientDataProperty2": "Property value"
}
}
]
Description for the APS status note object
Property
Description
Type/Format
Value
clientId
Customer's application id
string
timestamp
Timestamp to when the property was updated
ISO 8601 timestamp of when the event was generated
humanId
Human API identifier
string
clientUserId
Customer unique identifier like policy number or unique Id
string
userId
Human API identifier
string
eventId
Id of the event
uuid
orderId
Id of the order
uuid
eventType
Type of event, used to identify the eventPayload
string
integrations.VendorNoteCreated
eventPayload
Specific event details
object
eventGroup
A version of the channel relevant to the customer. One of: portal, ehr, offline
string
offline
clientData
Custom data submitted at order creation
object
Description for eventPayload
Property
Description
Type/Format
Value
note
Status or progress note text from the vendor
string
providerNames
List of provider names associated with the order
array of strings
providerIds
List of provider identifiers associated with the order